Last updated: 15 June 2026
Your privacy is important to us. This Privacy Policy explains how Neuromech collects, uses, stores and protects personal data submitted through the website neuromech.pt.
The data controller responsible for the processing of personal data is:
Neuromech
Rua Manuel Carvalho, N.º 33
BI B 4770-405 Pousada de Saramagos
Portugal
Email: hello@neuromech.pt
For any questions about this Privacy Policy or the processing of personal data, you may contact us using the email address above.
Through this website, we may collect the following personal data:
Name;
Email address;
Subject and message submitted through the contact form;
Technical information necessary for the operation and security of the website, such as IP address, browser type, device type and operating system.
Neuromech only collects personal data that is necessary for the purposes described in this Privacy Policy.
We may process personal data for the following purposes:
To respond to contact requests submitted through the website;
To provide information about Neuromech, its project, product or services;
To ensure the security, maintenance and proper functioning of the website;
To comply with applicable legal obligations.
We do not use the personal data submitted through the contact form for marketing purposes unless the user has expressly consented to receive such communications.
The processing of personal data may be based on one or more of the following legal grounds:
Pre-contractual steps, when the user contacts us to request information about Neuromech, its product or services;
Legitimate interest, to ensure the security, maintenance and improvement of the website;
Legal obligation, where processing is necessary to comply with applicable legal requirements;
Consent, where the user has expressly agreed to a specific type of processing.
Where processing is based on consent, the user may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
In general:
Contact form data may be retained for up to 12 months after the last interaction;
Technical data necessary for website security and operation may be retained for the period strictly necessary for those purposes;
Data required to comply with legal obligations may be retained for the legally required period.
Neuromech does not sell personal data to third parties.
Personal data may be processed by service providers acting on behalf of Neuromech, such as:
Website hosting providers;
Website maintenance or technical support providers;
Email and communication service providers;
Services necessary to receive and manage contact form submissions.
These providers may only process personal data according to Neuromech’s instructions and for the purposes described in this Privacy Policy.
Personal data may also be disclosed to public authorities where required by law.
Some service providers used by Neuromech may be located outside the European Economic Area or may process data in countries outside the European Economic Area.
Where this occurs, Neuromech will seek to ensure that appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws.
At this stage, Neuromech does not use analytics, marketing, advertising or tracking cookies on this website.
The website may only use strictly necessary cookies or similar technical storage required for its basic operation, security or functionality.
For more information, please read our Cookie Policy.
Under applicable data protection laws, users may have the following rights:
Right of access to their personal data;
Right to rectification of inaccurate or incomplete data;
Right to erasure of personal data;
Right to restriction of processing;
Right to object to processing;
Right to data portability;
Right to withdraw consent, where processing is based on consent.
To exercise these rights, users may contact Neuromech at:
Users have the right to lodge a complaint with the competent data protection authority.
In Portugal, the supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD).
Website: www.cnpd.pt
The Neuromech website may contain links to external websites. Neuromech is not responsible for the privacy practices, content or policies of those websites.
Users are encouraged to review the privacy policies of any external websites before providing personal data.
Neuromech may update this Privacy Policy whenever necessary, including to reflect legal, technical or functional changes.
The latest version will always be available on the website.
